Swissmed Healthcare Support

Terms of Service & Privacy Policy

Version 2.0, March 2026

HELIOS is NOT an emergency service

If you are experiencing a life-threatening situation, call your local emergency number immediately (911 in the US, 112 in the EU).

By using HELIOS, you agree to our Terms of Service & Privacy Policy (Version 2.0, March 2026). HELIOS is a clinical information tool — not a medical practitioner. All outputs require physician review.

Document Version: 2.0·Effective: March 28, 2026

I have read, understood, and agree to the Terms of Service & Privacy Policy. I understand that HELIOS is not a medical practitioner and all clinical outputs require physician review.

Your consent is recorded with a timestamp, IP address, and session identifier for GDPR/HIPAA compliance. You may withdraw consent at any time through your account settings.